Paychex Flex

Paychex Flex is a flexible human resources solutions that grows with your business to provide scalable administration services.


1258 Votes

  • Category HR Software
  • Price Contact Vendor: Contact Vendor for Pricing
  • Languages English, Spanish

Paychex Flex is an integrated human resources solution that's designed to make it easy to manage almost every aspect of the payment process. HR department staffers can use it to draw up a payroll, check the amount of time that individual people have worked, calculate paid time off and even see vacation days. Companies that are large enough to grant benefits to full time employees can also use it to figure out what benefits they owe and what sort of health insurance is required to comply with local and federal regulations.

Individuals can log into the Paychex Flex system so that they can check their own W-2 tax forms and request time off. Client employee services make it easy for individuals to file their own vacation time and correct any errors that have come about as a result of timekeeping inaccuracies. That being said, there are controls in place to prevent this system from being abused, so it's safe enough to roll out in larger enterprise-level organizations where such misuse might be common.

New legal challenges, like PPP loan applications, have posed problems for many companies that are beholden to an existing timekeeping and payment processing system. Since Paychex Flex is updated on a regular basis, it's designed to always provide support for these new moves. The system updates automatically over the web, so it's a great choice for anyone who wants to avoid having to update anything on their own. That helps to dramatically reduce the number of potential problems that people run into with it.

Admittedly, it may not be the best choice for some smaller businesses that only have to monitor a limited number of employees at any given moment. That's especially true of any company that might only need to pay a handful of people. However, larger firms and those that manage big franchises will love how complete of a solution Paychex Flex really is. It has a wide number of features that should prove especially attractive to those who work in this particular segment of the market.

For instance, it's got a complete selection of HR tools that wouldn't normally be included with a payments processing application. You can use it to track employees, figure out how long they might have worked in a given position and even adjust your roster. Some managers might use this to see who is most deserving of a promotion using a truly fair and egalitarian method. Others might want to use it to make sure that all of their employees are getting the amount of time off that they deserve.

In many ways, Paychex Flex could be looked at as a solution that helps to keep the channels of communication between employees and the HR department open. That's an important feature for nearly any firm that's growing faster than it can reasonably manage.


  • Includes solutions for multiple business problems
  • Processes health benefits
  • Manages loan information


  • Occasional glitches
  • Not designed to scale down

Highest-Rated Features:

  1. Direct Deposit
  2. Check/W-2 Printing
  3. Check/W-2 Delivery

Lowest-Rated Features:

  1. Accounting Integration
  2. Core HR Integration
  3. API / Integration
Paychex Inc
HQ Location
Rochester, NY
Total Revenue (USD mm)
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